Grassroutes holidays is committed to protecting your personal data. This Privacy Policy outlines the type of information that is collected by Grassroutes holidays on this web site and how we may use it. This Policy also tells you what to do if you do not want your personal information (such as your name and address) collected when you visit our web site and how you can change information you have already provided to us.

Your Consent to This Privacy Policy

By using our web site you signify that you agree with the terms of our Privacy Policy as posted in this area of the site.

Personal Information

As used in this Privacy Policy, ‘Personal Information’ means personally identifiable information such as your name, street address, telephone number and e-mail address. When you provide us with Personal Information, you are authorising us to use that information in accordance with the terms of this Privacy Policy. This includes your right to limit our use of the Personal Information as described in this Policy and to request access to the Personal Information we have collected in this site.

How We Use Your Information

When you supply Personal Information to this web site, we will use it for the express purpose for which it was collected (e.g. to send you a brochure or process your booking). It may also be used by us to send you information and/or offers about our holidays which we believe may be of interest to you, unless you have ticked the relevant box to indicate that you do not wish to receive such information.

We also organise overseas study tours for universities and other similar institutions, taking groups right into the field of their studies.

On-line Booking Form

We need your e-mail address in order to send you a confirmation of your booking. You will receive e-mail newsletters from us about once a month containing information about new trips, special offers, late availability etc, unless you tick our opt out box. Each e-mail newsletter contains an ‘unsubscribe’ function so that you can easily be removed from the mailing list if you change your mind. We collect telephone numbers so that if we need to discuss any details concerning your booking, we can do so. Also, we sometimes follow up postal requests with a phone call to make sure you have received the information that you requested.

Security of Information

We take all reasonable precautions to keep your Personal Information secure. All personally identifiable information is subject to restricted access to prevent unauthorised access, modification or misuse.

Who to Contact

Please email Richard or write to us at Grassroutes holidays, 119 Portobello Rd, Notting Hill, London, W11 2DY. You can also call us on 0333 700 80 90 or fax us on: 0333 700 80 91 if you have any comments or questions about this Privacy Policy or would like to correct or update your Personal Information or remove yourself from our postal or electronic mailing lists.